We offer the most generous return and exchange policy in the industry. Our policy is simple:
- For exchanges: No restocking fee and we will pay for shipping the new oxygen concentrator to you.
- After 60 days: No returns or exchanges.
- Special Note: For the health and safety of our valued customers, we cannot accept any returns or exchanges of oxygen concentrators that have been exposed to smoke or water damaged.
We value the contributions that our veterans have made to our country. Not only will we assist you in working with your Veterans Hospital, but we also offer special military discounts. We are grateful for their service.
We recognize that COPD and related cardiopulmonary disease affect patients indiscriminately. O2 Relief donates a percentage of each sale to 501(c)(3) charitable organizations, including the COPD Foundation, American Lung Association, Make a Wish Foundation and Wounded Warrior Project.